FACTS
WHAT DOES DEBT ZERO USA LLC DO WITH YOUR PERSONAL INFORMATION?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and income
- account balances and payment history
- credit history and credit scores
How?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
YES
NO
For our marketing purposes – to offer our products and services to you
YES
NO
YES
NO
YES
NO
YES
YES
YES
YES
YES
YES
To limit our sharing
- Call 877-994-9535
- Email us: cs@makemydebtzero.com, or
- Mail the form below
Please note:
If you are a new customer, we can begin sharing your information [30] days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Questions?
Call 877-994-9535
Mail-in Form
Mark any/all you want to limit:
Ο Do not share information about my creditworthiness with your affiliates for their everyday business purposes.
Ο Do not allow your affiliates to use my personal information to market to me.
Ο Do not share my personal information with non-affiliates to market their products and services to me.
Name | |
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Address | |
City, State, Zip | |
Account # |
Mail To:
Debt Zero USA LLC
5401 W Kennedy Blvd Suite 100
Tampa, FL 33609
United States
Who we are
Who is providing this notice?
Debt Zero USA LLC
What we do
How does Debt Zero USA protect my personal information?
How does Debt Zero USA collect my personal information?
We collect your personal information, for example, when you
- Sign up for our products or services
- Provide us your contact information
- Contact us via telephone
Why can’t I limit all sharing?
Federal law gives you the right to limit only
- sharing for affiliates’ everyday business purposes-information about your creditworthiness
- affiliates form using your information to market to you
- sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
What happens when I limit sharing for an account I hold jointly with someone else?
Affiliates
Non-Affiliates
- Non-affiliates include direct marketing companies and service providers
Joint Marketing
A formal agreement between non-affiliated financial companies that together market financial products or services to you.
- Our joint marketing partners include a debt consolidation lender, lead generators, and marketing and sales organizations.
Other important information
YOUR CALIFORNIA PRIVACY RIGHTS: If you are a California resident, California law may provide you with additional rights concerning Debt Zero USA collection, use, and disclosure of your personal information. Under the California Consumer Privacy Act (CCPA), companies that handle California consumer data and meet certain criteria must comply with obligations related to that data, including informing California consumers about the categories of data collected and the purpose for its collection, permitting them to opt out of the sale of such data, providing notice that the data is being collected, and responding to requests to delete such data. To learn more about your CCPA privacy rights, please visit www.makemydebtzero.com and click the “Your California Privacy Rights” link or call us at 1-(877) 994-9535. In addition, under California’s “Shine the Light” law, personal information Debt Zero USA receives from California residents in obtaining products or services for personal, family, or household use are entitled to request and obtain from us, once per calendar year, information concerning what, if any, of their personal information Debt Zero USA has shared with third parties for their own direct marketing. If applicable, this would include the categories of information and the names and addresses of the businesses with which we shared information for the immediately preceding calendar year. To make a “Shine the Light” request, please email your name and complete address to cs@makemydebtzero.com with “CA Shine the Light Privacy Request” in the subject line or write to us at: Debt Zero USA, 5401 W Kennedy Blvd Suite 100, Tampa, FL 33609. Please note not all forms of information sharing are covered by California’s “Shine the Light” requirements and only sharing that is covered will be included in our response.
VERMONT RESIDENTS: In accordance with Vermont regulations, we automatically treat all individuals with Vermont mailing addresses as if you have requested that we not share your information with non-affiliated third parties and that we limit the information, if any, that we share with Debt Zero USA affiliates. Further, we will not share information about a Vermont consumer’s creditworthiness with any company, even affiliates, without obtaining consent. While we do not presently engage in joint marketing as defined above, if we do so in the future we will only disclose your name, address, contact information, and information about your transactions and experiences with Debt Zero USA.
NEVADA RESIDENTS: We are providing you this notice under state law. You may be placed on our internal DO NOT CALL LIST by calling us at 1-(877) 994-9535. Nevada law requires we provide the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101, Phone number: 702.486.3132, email:aginfo@ag.nv.gov.